Ordering
Orders placed Monday through Friday will be processed and shipped within 1-2 business days.
Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.
Order Tracking
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
Updating Orders
Orders cannot be changed or updated once they are placed as they immediately start processing.
If you'd like to add another item to your order, please place a new order for the item.
Order Cancellations
We are usually unable to change or cancel an order after you've placed it.
It is possible that your order may be cancelled during high volume periods due to inventory selling out. If your order is cancelled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold out item.
To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.
It is possible that your order may be cancelled during high volume periods due to inventory selling out. If your order is cancelled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold out item.
To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.
Changing Shipping Address
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.